CIOs Must Take Action to Address Fast-Approaching Reality of cloud deployment
Microsoft and other technology titans have been nudging their customers to the cloud for quite some time. Along with a record number of organizations adopting cloud solutions within the Microsoft Dynamics community, competitive solutions are now selling ‘cloud-first’ in many cases. The world is going to the cloud and the adoption trend isn’t slowing.
Gartner predicts that by 2018, at least 30 percent of service-centric companies will move the majority of their ERP applications to the cloud.
And so is the case of CRM.
The tipping point of on-premise versus SaaS-based CRM deployments arrived this year. Gartner’s finding says that 35% of all CRM implementations are now cloud (SaaS) based and anticipates “that SaaS deployments of CRM will grow to over 50% by 2020 will reach a maximum 80% to 85% by 2025″.
Gartner projects “the CRM software market is projected to grow at a 14.8% compound annual growth rate (CAGR) through 2017, with cloud revenue growing at more than 22.6% CAGR”.